You have 15 days to exchange or return your item.
For a refund, the return is at your expense.
Please include your name, first name and order number in the package. You can return the item via Mondial Relay by selecting the “Passport Beauté” relay point in Carpentras, or by Colissimo to the following address:
Caro's Clogs
159 rue Jules Ferry
84200 Carpentras
For an exchange, the return is at your expense. Please send an email mentioning your name, first name and order number as well as the item you wish to exchange.
Please return your item in its original packaging, new without any signs of wear. Any package sent after 15 days will be returned to you.
Thank you for your understanding.
